How an order works
Priced by the pound, settled on the scale
Most online stores assume a fixed price, a box, and a parcel carrier. Natural stone is priced by the pound, its true weight is not known until the truck is loaded, and it leaves the quarry by the truckload. We built the checkout around that.
- 01
Fill a truck, not a basket
Buyers add stone to a truck. Each truck is its own order with one pickup location, the cart flags a truck as it nears a full load, and one session can fill several trucks from different suppliers.
- 02
Book the freight
At checkout, the built-in freight tool quotes a full truckload for the pickup date and both zip codes, with pickup and delivery windows, and books the truck with the order. Buyers who run their own trucks name their carrier instead.
- 03
Pay against the estimate
Buyers pay by card or bank account, and bank accounts are verified instantly instead of by microdeposits. The charge is based on the estimated weight, and StoneLoads holds the payment.
- 04
Settle on the scale
The supplier loads the truck and enters the actual scale weights. StoneLoads charges or refunds the difference automatically, following what the buyer chose at checkout for a truck that comes in light or heavy.
- 05
Pay the supplier at pickup
When the supplier marks the order picked up, Stripe Connect pays them, less the platform fee, so sellers are paid on delivery to the truck.